At Facilicom,
people make all the difference. This does not just require a solid
selection process, training and education, but also excellent
ongoing mentoring and clear direction.
Respect and integrity in the way people interact with each other
are basic principles. Motivation is the best driver of good
performance. Facilicom is proud of the high satisfaction rates
amongst its employees, the low absenteeism, and the notable length
of service of its average employee. This significantly contributes
to the quality and continuity of its services.
To us, securing a contract is not the end of a successful
acquisition but the start of a dynamic relationship. By constantly
measuring and adjusting the quality and results of our activities,
and regularly assessing the satisfaction of both clients and
employees, we ensure that our services are fully transparent. This
also gives us an insight into any changing needs and
requirements.
In addition, when put together, these assessments are an excellent
market monitor. They enable us to quickly identify trends and
market developments and to respond to these appropriately and in a
focused manner.
We were also one of the industry initiators in the campaign for the
Living Wage to be paid as widely as possible throughout the UK.